At its International Dealer Meeting in Seville, Spain, DAF awarded ESA Trucks Polska Sp. z o.o. ‘2018 DAF International Dealer of the Year’ for its leading performance in terms of Trucks, Parts and Financial Services sales, as well as growth realized and customer satisfaction. Dealer DBK sp. z o.o. in Olsztyn (Poland) was named ‘PACCAR Parts Europe International Dealer of the Year’, whereas Ford & Slater Ltd from Leicester (UK) was awarded ‘PACCAR Financial Europe International Dealer of the Year’.
“Winning the ‘2018 DAF International Dealer of the Year Award’ requires an unparalleled pursuit of Service Excellence and a continuous emphasis on the entire operation – Heavy and Medium Duty trucks, Commercial Services, PACCAR Parts and PACCAR Financial”, said DAF Trucks president Preston Feight, announcing ESA Trucks Polska Sp. z o.o. to win this prestigious recognition.
Preston Feight continued: “The winner must have a never-ending appetite to grow its business and improve the customer experience by investing in new locations, additional bays, trained technicians, and by continuously increasing workshop hours and capacity with unequalled ‘First Time Right’ results in the service department. ESA Trucks Poland is leading the way in customer satisfaction, which is the result of the team’s passion and commitment to be the best in all fields. ESA Trucks Polska Sp. z o.o. is synonymous for DAF Dealer Excellence. Congratulations to the entire team!”
The ‘2018 DAF International Dealer of the Year Award’ was handed by DAF Trucks president Preston Feight to Klaas Elema, shareholder/president of ESA Trucks Polska Sp. z o.o. and Jaroslaw Jaroslaw Szymkowiak, shareholder/managing director of ESA Trucks Polska Sp. z o.o..
“Polish dealer DBK sp. z o.o. in Olsztyn is leading by example on providing its customers the best possible service through an outstanding parts supply”, commented PACCAR Parts Europe General Manager Dick Leek. “Thanks to an industry leading parts availability and eCommerce solutions, DBK supports transport operators to achieve highest vehicle up-time and efficiency. In addition, DBK sp. z o.o. is very active in promoting the PACCAR Parts Fleet Program, offering huge benefits to international fleets, for instance through one central invoice for parts purchased throughout Europe. For All-Makes truck customers, DBK sp. z o.o. is operating three TRP Stores, offering tailor-made solutions through universal truck and trailer parts and workshop consumables.”
Stefan Govers, shareholder of the Lengo and DBK group received the Award ‘2018 PACCAR Parts International Dealer of the Year’ from Dick Leek, PACCAR Parts Europe General Manager.
‘2018 PACCAR Financial Europe International Dealer of the Year’
“For good reasons, DAF dealer Ford & Slater Ltd from Leicester, UK, has been awarded ‘2018 PACCAR Financial International Dealer of the Year’”, added Gerrit-Jan Bas, Managing Director PACCAR Financial Europe. “This team ensures that more than 60% of all their new trucks sold are financed through PACCAR Financial, more than double the European average. Thereby, Ford & Slater Ltd proves to be an excellent partner for their customers by creating a total transport solution, resulting in delivering the best truck for the job, combined with an attractive financing package. Ford & Slater is a great partner for its customers.”
Gerrit-Jan Bas, Managing Director PACCAR Financial Europe handed the ‘2018 PACCAR Financial Europe International Dealer of the Year’ award to Nigel and Tim Strevens, Joint Managing Directors of Ford & Slater Ltd.
In addition to the ‘2018 International Awards’, ten Gold Award Winners were recognized for excellent overall dealer performance. These 2018 Gold Award Winners are: LVS LKW-Vertriebs-Service GmbH, Rostock from Germany, Lefevre Lorraine SAS, Augny from France, Imperial Commercials Ltd.– Hull from the UK, Tschann Nutzfahrzeuge GmbH – Salzburg from Austria, De Burgh Eindhoven B.V., Eindhoven from The Netherlands and Turbotrucks Kortrijk N.V. from Belgium.